I would highly recommend people stay away from Empey's Auto Repair! I took the truck in because it has been making a ticking noise for a bit and I had saved up some money so I thought I would get it fixed. This place was near the house so I gave them a call. After looking the truck over they called me back and told me that there was an exhaust leak on the drivers side, that the passenger side wasnt leaking but they recommended going ahead and replacing it anyway, the price tag for that was going to be $3,500! I told him that would clean me out so lets just fix the leak and that came out to $1,500 (including transmission service) I get the truck back and ITS STILL TICKING! I went back in and talked to Greg and he confirmed that it was still ticking, I asked if maybe they fixed the wrong side which is what I think happened and he says hes certain the leak was from the drivers side and that was that! he just kinda shrugged and we both know what that means, that I'm S.O.L. You know what this feels like? being robbed at gunpoint. same feeling. they've robbed me of at least $1,000 to "fix" the wrong thing. I doubt they even serviced that transmission. Please avoid doing business with this company if you can help it, they are out to get you. at least with an average criminal there is legal recourse but not with these kinds of criminals. you'll just be S.O.L like me.
Sorry to hear about your experience. This is definitely not the experience I want for our customers. Unfortunately on these Dodge pickups it is very common for the exhaust manifold bolts to loosen up, break, or seized into the head. This causes the exhaust leak and ticking noise. The left (drivers) side had a very large leak with two broken bolts. That is the side we focused on because it was apparent. If there are any leaks from the left exhaust manifold it will be totally covered by our warranty.
- Empey's Truck and Auto Repair