I went to Clair & Dee's Point S Tire in Rexburg to get a diagnostic on my car. They charged me $75 for the diagnostic and then proceeded to tell me it would cost more than $2000 to repair my car. I'm a college student and in no way could I afford this. They didn't give me any options as to what could wait and what needed to be fixed immediately. They bundled everything together, handed me the estimate, and asked if they could proceed. Of course I said no and this is when I went to Empey's. First off, their diagnostic report is amazing. They check EVERYTHING and there are pictures included on the report. The report also tells you what is good, what is moderate, and what needs to be fixed immediately. It is super professional and easy to understand, even if you don't know much about cars like myself. Shane sat down with me and cut my original bill from Point S in half with what needed to be done and what wasn't necessary at the moment. He explained everything to me. Some of the things on the Point S diagnostic, he couldn't even understand. Empey's also offers a payment plan through Synchrony that was super helpful for me as a college student. My sister cosigned with me and she was told her credit would not be affected, but it was. That's the only negative encounter I had with Empey's but it wasn't a big deal. My sister just paid the balance and now I'm paying her directly. This business is very people oriented and they actually care about their customers. I would definitely recommend them for your auto care needs. The diagnostic they send you is my favorite!
Thanks for the kind words Eli so glad we could help with your Suzuki! We look forward to helping you in the future. Your water pump comes with a three year 36k warranty! I appreciate you letting us know about the hit in credit. We will make sure to say that in the future.
- Empey's Truck and Auto Repair