Ammon Auto Repair

On a cold snowy morning my Jetta had a moment and decided not to start. I called Empey's on the advice of someone from IF and within 20 minutes Bruce had shown up and not only loaded my ride but had explained what sort of expense i might be looking at for a diagnostic timeline and cost. At the shop both Sean, who'd taken my original call and Greg who booked me in were friendly and welcoming, TBH sometimes when you take your broken car to a mechanics its not exactly a "customer orientated experience". We were there about 45 mins, everyone was busy but engaged with every customer that walked through the door or called on the 'phone. I had a complete diagnostic of my car texted to me in a format and non mechanic language i could understand and i never felt anything other than my business and time was respected. First visit ever and i felt as if i had done business there for years. No one likes a surprise auto bill but this company earned every penny from start to finish. In a business of machines and parts they add a lot of human to the process

I have used Empey's Truck and auto for all my automotive needs since they opened many years ago. I have always had a good experience. They will give you an estimare before they begin the work and if it changes they call you with an updated estimate and for permission to perform the additional work. Their have never been any surprises. They use quality parts and perform quality workmanship.

These guys know what they’re doing and will treat you right.

We have been regular customers of Empey’s Repair since it was opened in 1987. Bruce and his staff have consistently provided prompt, friendly, reliable and fair repairs and service.

Fixed the van.

I was given clear details of the repairs and pricing up front. My car was done in the time specified at the agreed cost. I was treated with respect and my car was is fixed great! Thank you so much for explaining everything so well. I feel Empeys is honest that’s important.

They are awesome. I know no other garage that will bring you home while they work on your car so you don’t have to sit around and wait. If your car has to be there for any length of time, they even have a loaner car. Very reasonably priced. They remind me of service you used to get back in the good old days.

Their honesty and integrity saved me time and money. The only person who treats me better is my wife.

Empey’s Repair saved my vacation from being a disaster. Such great service and attitudes are hard to find; especially far from home.

Like most people, I don’t enjoy the times my car breaks down. I always felt like the mechanics were taking me for more money than needed to just fix my car. I have never felt that way with Empey’s. They truly care about their customers. Getting me back on the road as soon as possible was their number one concern. Bruce (the owner) even drove me back to my office while they were working on the car for the day. Some businesses still know how to take care of their customers. I drive 30 miles into Idaho Falls just so I can continue using Empey’s for my car repair needs. Thank you over and over for giving me a place to take my vehicles in at a time when I’m already frustrated. Use them, you won’t be disappointed!